Applied Business Relationship Management Workshop

Applied Business Relationship Management (BRM) is a hands-on workshop that combines the elements of theory, practice, and evaluation, to provide attendees with an interactive learning experience in Business Relationship Management. This course will help you and your BRM team to strengthen their business relationship management processes by applying best practice BRM methods and techniques.

Who Should Attend?

  • Current and aspiring Business Relationship Managers

  • BRM Teams
  • Business Analysts
  • Product Managers

  • Product Owners
  • Agile Coaches
  • Business Leaders
  • IT Leaders

Course Topics and Hands-On Activities

  • How to build trust with your stakeholders and become a trusted advisor

  • How to transition from Tactical BRM to Strategic BRM

  • Improving your “people” skills and recognizing how Emotional Intelligence can help you be a better BRM

  • Assess your communication style and the communication style of others

  • How to build a strong convergence between IT and the business

  • Create a strategy on how to become a trusted advisor to the business

  • How to have “value” based discussions with your clients

  • How to better understand your key stakeholders with hands-on stakeholder mapping

  • How to improve customer intimacy, predictability, and certainty

  • How to identify the “right-fit” IT solutions to meet business requirement

  • How to keep the Business and IT leadership informed and engaged

Participants Receive

  • Applied Business Relationship Management Course Slides

  • Access to interactive whiteboard for hands-on activities (and receive a PDF copy of the final board at the end of class)

  • BRM Decision Matrix Spreadsheet

  • BRM Implementation Life Cycle Spreadsheet

  • BRM Flowchart Example

  • BRM Maturity Assessment Spreadsheet

  • Organizational Assessment Spreadsheet

  • BRM Elevator Pitch Template

What Past Participants Are Saying

  • “Very good and useful information and materials”

  • “This training has helped me focus more on what I need to do as a BRM”

  • “Extremely beneficial to help us mature our BRM responsibilities”

  • “I like the dynamic of the training and interactions”

Ready to get started?

For more information about the workshop and pricing, please fill out this form and we'll be in touch to discuss your needs.

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