Applied Business Relationship Management Workshop
Applied Business Relationship Management (BRM) is a hands-on workshop that combines the elements of theory, practice, and evaluation, to provide attendees with an interactive learning experience in Business Relationship Management. This course will help you and your BRM team to strengthen their business relationship management processes by applying best practice BRM methods and techniques.
Who Should Attend?
Current and aspiring Business Relationship Managers
- BRM Teams
- Business Analysts
Product Managers
- Product Owners
- Agile Coaches
- Business Leaders
IT Leaders
Course Topics and Hands-On Activities
How to build trust with your stakeholders and become a trusted advisor
How to transition from Tactical BRM to Strategic BRM
Improving your “people” skills and recognizing how Emotional Intelligence can help you be a better BRM
Assess your communication style and the communication style of others
How to build a strong convergence between IT and the business
Create a strategy on how to become a trusted advisor to the business
How to have “value” based discussions with your clients
How to better understand your key stakeholders with hands-on stakeholder mapping
How to improve customer intimacy, predictability, and certainty
How to identify the “right-fit” IT solutions to meet business requirement
- How to keep the Business and IT leadership informed and engaged
Participants Receive
Applied Business Relationship Management Course Slides
Access to interactive whiteboard for hands-on activities (and receive a PDF copy of the final board at the end of class)
BRM Decision Matrix Spreadsheet
BRM Implementation Life Cycle Spreadsheet
BRM Flowchart Example
BRM Maturity Assessment Spreadsheet
Organizational Assessment Spreadsheet
- BRM Elevator Pitch Template
What Past Participants Are Saying
“Very good and useful information and materials”
“This training has helped me focus more on what I need to do as a BRM”
“Extremely beneficial to help us mature our BRM responsibilities”
“I like the dynamic of the training and interactions”